“魔术”是客户体验。
The 2020 Gartner Wired and Wireless LAN Magic Quadrant was just released and I’m pleased to say that Aruba is – for the 15th year(1) in a row – positioned in the Leaders Quadrant and positioned furthest in Vision. (I’m sure you Magic Quadrant savants are already taking out rulers to measure the dot placement, trying to divine meaning between the millimeters.)A complimentary copy of the full report is available here.
在魔术象限工作15年之后，我们很兴奋，与2002年彻底改变市场时一样，我们与LAN接入市场一样新鲜和相关。反思我们为什么相信我们是领导者，我们已经得出结论，我们保持由于两件事，我们的竞争优势是：客户重点和创新精神。
To illustrate the point, I recently attended an Aruba Technology Advisory Board and was struck by one of the closing comments, “I can't believe how passionate and innovative you are, the same after all these years.”
Our customers (all half a million of them) engage with us, they push us, they educate us and each other and most importantly, they trust us to be the partner they need to support their businesses.
Gartner highlighted this customer perspective in commentary about our 100,000+ Airheads user community and Atmosphere conference. Our internal rallying cry is “Customer First, Customer Last,” and you will see it written on the walls of our offices – and lately, on the Zoom backgrounds of our conference calls. You will see it in our equipment donations during the early days of the pandemic, our volunteer corps, and in the heartfelt fanboy videos.
We earn our customers through innovation and the 2020 Magic Quadrant validates this. We believe that HPE (Aruba) has been recognized as the most innovative vendor in the Magic Quadrant, by being positioned furthest to the right on the Completeness of Vision axis. Our innovation takes many forms, but it is always motivated by practical customer requirements. In this past year alone, there are many “firsts” designed to enable our customers to deal with the challenges they face: work from home, new edge to cloud hybrid architectures, and an ever-increasing threat surface.
- In June, we introduced Aruba ESP (Edge Services Platform) to unify all elements of the network infrastructure, offload manual tasks, automatically detect problems and solve them, and secure access of devices and people.
- We were the first vendor to have our entire Wi-Fi 6 portfolio certified by the Wi-Fi Alliance and we were a primary driver in the recent FCC decision to dramatically expand unlicensed wireless spectrum with Wi Fi 6E.
- 我们的CX开关现在从数据中心跨越通用操作环境，分析驱动的访问边缘automationand cloud management.
- Aruba Central is now the cloud-native control point to manage switches, access points and WAN connections supported by AIOps functionality that helps find and fix issues more quickly, anticipates problems and optimizes network performance.
- Security, which has always been a bedrock capability, ranges from ClearPass device discovery and role-based access control to the adoption of Passpoint-based Air Pass for secure, seamless roaming between Wi Fi and 5G networks.
就像产品和技术一样，供应商（及其点）会来来去去。早期的参赛者将被新发现的认可所吸引，因此声称某种优越性。但是，正是阿鲁巴对客户和不懈的创新的承诺使我们经历了15年以上的市场趋势，最终成为领导者。再次。
Gartner Magic Quadrant用于有线和无线LAN访问基础设施，Bill Menezes，Tim Zimmerman，Christian Canales，Mike Toussaint，4 November 2020, ID: G00463517
(1) Aruba’s 15 years of placement includes HPE (Aruba) in the Magic Quadrant for the Wired & Wireless LAN Access Infrastructure from 2015-2020 (6 years), Aruba Networks in the same Magic Quadrant from 2012-2014 (3 years) and in the Magic Quadrant for Wireless LAN Access Infrastructure from 2006-2011 (6 years).
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