YAS购物中心通过基于Aruba Wireless Technologies的购物者增强购物者的零售体验

客户满意度是YAS购物中心战略的核心，Yas Mall Management知道，随着购物者对智能手机使用的越来越多，快速轻松访问Wi-Fi将是积极零售体验的重要贡献者。

“ Yas Mall每天都欢迎成千上万的游客感到自豪，因此，至关重要的是，我们的带宽能力可以招募所有客人而不会受到干扰。通过我们的高级无线服务，YAS购物中心为客户提供了保持无缝沟通并与朋友和家人分享经验的能力。” YAS购物中心的IT经理Feras说。

高密度，易用性和可靠性是最佳标准

成千上万的访问YAS购物中心的购物者依靠移动应用程序进行交流，在社交媒体上分享他们的经验以及浏览互联网。该购物中心还拥有一个官方应用程序，可在购物中心提供有关商店，娱乐，活动和其他重要细节的信息。

为了确保无线解决方案满足客户的要求，同时也是未来创新的平台，Feras和他的团队决定利用802.11AC技术。正是阿鲁巴在这个领域的领导才能使其成为该项目的明确选择。

Ease of access and reliability were also major criteria for selection and Aruba’s solutions checked these boxes as well. “Aruba is a market leader in providing wireless solutions and we were keen to partner with them in improving our customers’ journey,” said Feras.

Wi-Fi连接，简化管理等

阿鲁巴提供了完全集成的解决方案。包括APS，控制器，来宾管理以及报告和监视工具。这简化了项目的每个阶段，因为没有第三方涉及。
Feras Al Atari,YAS购物中心的IT经理

To support the high-density of simultaneous connections,阿鲁巴的超快速220系列802.11ac APS被选中。购物中心,斯坦dout feature of these APs was the inbuilt ClientMatch technology that automatically shifts client devices to the best AP, giving users a consistently high quality of coverage as they roam through the expanse of the property.

With an area of over 2.5 million square feet, the incredibly large size of the mall meant it would be impractical for the IT team to manually set up, configure and maintain the Access Points (APs). And thanks to the mall’s impressively high daily visitor footfall, such manual intervention would no doubt cause inconvenience to shoppers.

为了克服这一点，团队决定使用Aruba’s 7200 series Mobility Controllerwhich not only eliminates manual configuration of individual APs, but also automates software updates of all APs on the network.

在阿鲁巴（Aruba）的指导下，费拉斯（Feras）也选择实施Aruba的Airwave网络管理platform as it would give administrators detailed metrics and complete insight into the Wi-Fi network, thus allowing them to proactively plan for capacity, visualize client performance and troubleshoot application issues.

无缝部署“全部”解决方案

Aruba最佳的无线解决方案是由Aruba的SI合作伙伴MDS Systems Integration专业安装的，并且该公司小心确保将整个系统配置为最佳性能。

The deployment was streamlined by the fact that Aruba was capable of meeting the end-to-end wireless requirements of Yas Mall. “Aruba provided a fully integrated solution including the APs, controllers, guest management, and reporting and monitoring tools. This simplified every stage of the project as no third party was involved,” said Feras.

Visitors Connect and Share with Ease

The main priority- the Wi-Fi connectivity for shoppers- was successfully achieved with the deployment. “The solution has enabled us to continue enhancing our visitor services. They can easily stay connected and share their positive experiences at Yas Mall,” said Feras.

新系统提供了令人印象深刻的1.3 Gbps，这不仅仅满足购物者的要求和期望。由于客户端匹配，他们还可以在不面对任何覆盖范围或性能下降的情况下漫游。

The speed and ease of use has made the free Wi-Fi service extremely popular. “We believe that Aruba’s solution has enabled more people to use our public Wi-Fi. It has also allowed Yas Mall to deliver new features and capabilities to our customers and retailers,” noted Feras.

Aruba的解决方案都“它”解决了

尽管访客从解决方案中受益，但最了解和欣赏其功能和功能的是购物中心的IT团队。根据费拉斯（Feras）的说法，集中式的自然界使解决方案极为用户友好。

As with any retail establishment, security is critical and this too is addressed by the solution. “The controller’s intuitive Graphical User Interface (GUI) enables administrators to make rapid changes to the network and its security settings, which affords a high degree of customization,” he stated.

Feras believes that Aruba’s value extends well beyond the superior capabilities of its technology. “Working with Aruba has been smooth and productive as the company consistently meets our needs. The technology is upgraded as and when required and we receive truly world-class support,” he said.

Mitigating issues with powerful monitoring and control

Aruba控制器还消除了手动配置和管理APS的需求，而Airwave在维持整体WLAN健康方面起着至关重要的作用。

空波’s granular visibility into each AP, including real-time and historical connection information has meant the team can preempt and resolve connectivity issues before visitors are affected. “These features take the load off our administrators and free up our IT team to focus on more pressing issues,” said Feras.

期待未来的创新

As mobile engagement continues to evolve and play an increasingly significant role in the retail industry, Yas Mall is keen to stay ahead of the curve. Central to this strategy will be Aruba’s WLAN solution which Feras calls a “platform for innovation”.

“我们已经在下一阶段与阿鲁巴合作，这是一个独特的项目，将在阿布扎比首次实施。它涉及社交媒体平台与我们的无线技术的集成。” Feras说。

有关案例研究查询，请联系：contact.aruba.emea@hpe.com