La Receta

La Receta company, with its leading brands il forno and Wajaca, improved customer experience and while expanding restaurant and retail operations in Colombia

  • Profil de client

    La Receta yCíaS.A.S是一家食品零售公司,在哥伦比亚市场拥有20多年的经验,其业务线包括在其不同餐厅连锁店中出售食品和饮料。它有几个品牌,其中包括下列品牌:如果Forno受到意大利风味的启发,来自墨西哥的Wajaca食品,Mocata Italian Italian Artisan Ice-Cream和La Receta。
    • Vertical: Enterprise, Hospitality, Retail, SMB
    • Location: Medellin, Colombia
    • Customer size: 900+ employees

    Use Case

    La Receta Company及其领先的品牌IL Forno和Aruba SD-Branch的Wajaca,可在其50个地点每天平均每天为客户改善Wi-Fi连接,同时优化其电话销售和食品交付应用程序服务。

    软件定义的广域网络(SD-WAN)是一种在不同类型的WAN链接(例如宽带Internet和MPLS)组合组合组合的WAN连接的新方法。这些解决方案提高了所有权的总成本,并通过提供可以快速决策的完整可见性来使WAN更容易实施和管理。

    要求

    • Simplify the administration and accounting processes, interconnecting all restaurants in a simple and smart way to the central system
    • 从一个集中点管理基础架构,而无需安装其他设备
    • Give customers an extraordinary wireless experience

    Outcomes

    • Improved communication between all branches
    • APs with optimal and non-blocking performance to support current and future users
    • Possibility to continue operations during times of isolation and contingency
    • 增加带宽和客户Wi-Fi访问
    • 他们通过增加诸如Rappi或Uber Eats之类的食品交付平台的数量,开始使用1,现在总共有8个,使他们的在线销售多样化,并设法将产品带到客户的家中
    • Integration with Purple to capture data from 90,000 customers, valuable information that they previously did not have and that allow them to carryout highly effective communication and marketing campaigns
    • Support anticipated growth to 80 restaurants

    Aruba's arrival, a key ingredient

    在一些餐馆,clear that there was a network connectivity problem. It felt as if you were in a non-digital establishment. Both customers and employees had a bad experience because with only 30 connected devices the network would be blocked, making phone or app order-taking a critical point.

    Working alongside Aruba, they were able to create a national super-LAN network which enabled them to securely connect all telephone operations which represent 10% of total company sales.

    在IL Forna内部

    然后,La Receta专注于通过电话和交付销售使业务可行。它还通过在内部简化转型,因此服务员成为呼叫中心代理商,从而改善了客户和员工的连接。他们从10个代理商开始,并用平板电脑数字化了他们降低订单的方式。Juan Camilo Echeverry说:“我们对此解决方案感到非常满意,因为我们的服务员现在可以在休息期间充分利用网络,并为他们的专业发展而不会影响客户的联系。”

    The Technological Differential

    Aruba SD-WAN optimizes WAN performance and security to support key enterprise use cases. You can gain rich network insight to boost application performance, while leveraging existing security services for automated data protection.
    At present, incidents are resolved before end users even notice them, all because of embedded artificial intelligence in Aruba Central that proactively allows us to identify problems and possible solutions.

    与紫色集成有助于收集客户信息,这些信息在生成营销策略时代表有价值的数据。Juan Camilo Echeverry说:“服务速度是关键的,因为人们希望快速接收订单,因此我们面临挑战,以保持连通性顺利以应对客户的需求。”

    Plus d’infos

    Aruba SD-Wan帮助我们保持业务前进,并继续在像大流行一样的艰难局势中雇用我们的大部分团队。
    Juan Camilo Echeverry, La Receta CIA SAS IT Director
  • Profil de client

    La Receta yCíaS.A.S是一家食品零售公司,在哥伦比亚市场拥有20多年的经验,其业务线包括在其不同餐厅连锁店中出售食品和饮料。它有几个品牌,其中包括下列品牌:如果Forno受到意大利风味的启发,来自墨西哥的Wajaca食品,Mocata Italian Italian Artisan Ice-Cream和La Receta。
    • Vertical: Enterprise, Hospitality, Retail, SMB
    • Location: Medellin, Colombia
    • Customer size: 900+ employees

    Use Case

    La Receta Company及其领先的品牌IL Forno和Aruba SD-Branch的Wajaca,可在其50个地点每天平均每天为客户改善Wi-Fi连接,同时优化其电话销售和食品交付应用程序服务。

    软件定义的广域网络(SD-WAN)是一种在不同类型的WAN链接(例如宽带Internet和MPLS)组合组合组合的WAN连接的新方法。这些解决方案提高了所有权的总成本,并通过提供可以快速决策的完整可见性来使WAN更容易实施和管理。

    要求

    • Simplify the administration and accounting processes, interconnecting all restaurants in a simple and smart way to the central system
    • 从一个集中点管理基础架构,而无需安装其他设备
    • Give customers an extraordinary wireless experience

    Outcomes

    • Improved communication between all branches
    • APs with optimal and non-blocking performance to support current and future users
    • Possibility to continue operations during times of isolation and contingency
    • 增加带宽和客户Wi-Fi访问
    • 他们通过增加诸如Rappi或Uber Eats之类的食品交付平台的数量,开始使用1,现在总共有8个,使他们的在线销售多样化,并设法将产品带到客户的家中
    • Integration with Purple to capture data from 90,000 customers, valuable information that they previously did not have and that allow them to carryout highly effective communication and marketing campaigns
    • Support anticipated growth to 80 restaurants

    Aruba's arrival, a key ingredient

    在一些餐馆,clear that there was a network connectivity problem. It felt as if you were in a non-digital establishment. Both customers and employees had a bad experience because with only 30 connected devices the network would be blocked, making phone or app order-taking a critical point.

    Working alongside Aruba, they were able to create a national super-LAN network which enabled them to securely connect all telephone operations which represent 10% of total company sales.

    在IL Forna内部

    然后,La Receta专注于通过电话和交付销售使业务可行。它还通过在内部简化转型,因此服务员成为呼叫中心代理商,从而改善了客户和员工的连接。他们从10个代理商开始,并用平板电脑数字化了他们降低订单的方式。Juan Camilo Echeverry说:“我们对此解决方案感到非常满意,因为我们的服务员现在可以在休息期间充分利用网络,并为他们的专业发展而不会影响客户的联系。”

    The Technological Differential

    Aruba SD-WAN optimizes WAN performance and security to support key enterprise use cases. You can gain rich network insight to boost application performance, while leveraging existing security services for automated data protection.
    At present, incidents are resolved before end users even notice them, all because of embedded artificial intelligence in Aruba Central that proactively allows us to identify problems and possible solutions.

    与紫色集成有助于收集客户信息,这些信息在生成营销策略时代表有价值的数据。Juan Camilo Echeverry说:“服务速度是关键的,因为人们希望快速接收订单,因此我们面临挑战,以保持连通性顺利以应对客户的需求。”

    Aruba SD-Wan帮助我们保持业务前进,并继续在像大流行一样的艰难局势中雇用我们的大部分团队。
    Juan Camilo Echeverry, La Receta CIA SAS IT Director
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