沉默是金色的:领先于技术曲线在QCSD提供零投诉
During his 17-year tenure at Quakertown Community School District (QCSD), Joe Kuzo has continuously pushed to keep the District on the forefront of technology. For over a decade, QCSD – located 29 miles north of Philadelphia – has supported a 1:1 initiative for its 5,500 students and 500 faculty and staff.
“We've always been ahead of the curve because our community and District stand behind technology,” explained Kuzo, QCSD director of technology. “Our kids have a great experience here, and technology is helping to provide that.”
随着Chromebooks的越来越多的电子学习使用,该区还可以看到对IT网络的需求提高了VoIP手机,HVAC,门锁,报警,照明,双向无线电等。
这就是为什么,因为Quakertown的思科无线基础设施接近其寿命结束,Kuzo在任何性能问题之前都有替代品。随着升级,他期待着从该区现有的网络供应商休息,这提供了卓越的服务。
自PoC以来证明积极
From the start, Kuzo and team experienced more personal attention and focus on the District’s needs with Aruba. To solidify the decision, Aruba equipped QCSD with a controller and a couple dozen access points (APs) to conduct a proof of concept. Even on that small scale, Kuzo could see clear advantages with Aruba.
Working with Aruba has allowed us to get ahead of the curve on 1:1, BYOD, Cloud and eLearning initiatives. In fact, everything from financials to student information systems to online resources to our phone system relies on our network.Joe Kuzo,技术总监
“From day one, the Aruba wireless was easy to manage and proved to our stakeholders that it would meet our needs,” Kuzo said. “And it was definitely a great selling point that Aruba was willing to go the extra mile while standing behind their products.”
在PoC之后,该区推出了500多个接入点(AP),包括高中体育场的户外AP。由于体育场位于学校的街区,因此无线提供课程,实践和游戏期间PE教师和教练的基本生命线 - 并且在锁定时启用通信。最终,该区将添加户外APS,以提供无缝的漫游体验。
最近,QCSD需要升级他们的有线基础架构,并决定一个有线和无线的单个供应商最有意义。IOT设备的性能,占用和动态分割以及简单的管理和监控工具,将为区提供一组集成的解决方案,同时减少行政麻烦。内置保修 - 现任供应商缺乏 - 进一步加剧了这笔交易。
脱离门禁控制
为了可见性和控制,删除策略管理器允许IT团队集中管理和设置访问策略。使用该工具,无论连接方法或设备所有权如何,它们都会为有线和无线访问授予适当的权限。此外,他们已经获得了内置的设备分析,报告和实时警报。
在首字母,Kuzo和团队建立了Chromebooks和iPad的规则,并设计了一个允许客人和家长轻松访问互联网的访客门户。展望未来,Kuzo预测网络上越来越多的IOT设备,以更好地了解流量类型。
When needed, Aruba AirWave allows the team to see where APs are located, if network devices are running properly and how their switches are connected.
In Search of Greater Performance
随着近期移动到Aruba AOS 8,该团队增加了更多的网络功能来脱离性能问题。AIRMATCH,内置AOS 8,进入机器学习,帮助自动优化RF通道。网络自我优化通道以提供最佳体验。这种变化是微妙的,但很重要,这是哪个夸张和团队很快就注意到了。
“无线连接肯定似乎更加平衡,”库佐说。“我们没有听到以前的一些投诉,其中应用程序可能会在白天更慢地运行,而且我相信这是因为烟场。”
在参加阿鲁巴的大气2018年活动之后,奎佐和团队看到了阿鲁巴网毒仪演示,他们决定增强的分析是下一步。安装AI供电的解决方案后,NetInsight的数据很快确认了Kuzo关于某些建筑物中的连接问题的怀疑。
“We saw where we should be turning radios down or changing the power range,” Kuzo said. Even after site surveys, this was something that was missed previously.
制作一个伟大的学年
After the summer upgrade to AOS 8, the Quakertown IT team found the start of the new academic year quieter than usual – at least where the network is concerned. Kuzo also notes stronger connectivity, as evidenced by fewer client drops. That improved connectivity has translated into no blips during critical testing times or when accessing their largest platform, the Canvas learning management system (LMS).
“We’ve literally had zero issues since the start of the school year, which is pretty unusual,” Kuzo said. “That’s even with adding two more grades of 1:1 access simultaneously with state testing at the middle school level.”
该团队的两个网络工程师在他们花费维持和故障排除的时间内也有所减少。现在,他们专注于添加功能,而不是破坏修复任务。
After the District’s experience with its previous vendor, the level of response and attention from Aruba has been a welcome change. Aruba has a portfolio that addresses the network and security needs of a growing school district and quickly takes care of any issues that arise.
在支持方面,Kuzo Notes,“通过利用Aruba Foundation Care,我们有更好的能力获得高级配置的方向,建议和支持。易于获得更高层次的支持只是增加了他们的奉献,以帮助他们的客户无论大小如何。“
“与阿鲁巴一起,一直有人可用,即使这只是一个快速的问题,”库佐说。“我们与以前的供应商没有那种。我们只是另一个客户。我们的阿鲁巴经验是,服务真的是'客户至上,客户持续。'“