Aruba 802.11ac解决了密度和性能,同时还可以帮助提高快速投资回报率的收入
Matt Ballif现有的Wi-Fi网络每年托管超过一百万的客人,并迎合技术精通的会议客户,无法再处理飞涨的移动设备密度和随附的需求。
“不久前,我们需要的是良好的无线覆盖范围,”盐湖城大美和小美国酒店活动技术总监Ballif说。“随着时间的流逝,数百个设备开始在我们的各种会议和会议空间中同时连接。这成为一场真正的斗争。”
寻求灵活,可扩展,高密度的Wi-Fi
为了取代其表现不佳的Hodge-Podge系统和不足的管理工具,Ballif寻求灵活的高密度企业WLAN,他的组织可以利用他的组织来产生活动收入并当场回答客户请求。
他说:“例如,如果一个小组来找我们在现场要求一定数量的带宽,我们需要一种方法来迅速提供它。”
"Overall, we needed a high-performance solution that would help us generate sufficient revenue from our event business to enable updating the Wi-Fi in our 1500 guest rooms as well," Ballif adds.
Aruba’s Solution Answers Meeting, Event & Guest Needs
与Aruba有关,我们的技术精通客户说,我们正在为他们提供其他人无法提供的Wi-Fi便利设施。
Matt Ballif,活动技术总监,大美和小美国酒店
随着酒店和度假村投资组合中的旗舰物业,大美国(AAA钻石奖,福布斯之星的运营 - 小美国(Little America) - 一个心爱的当地地标 - 也将成为投资组合范围内Wi-wi-wi-wi-wi-wi-FI现代化。
Ultimately, the upgrade would include properties such as San Diego's internationally-rated The Westgate Hotel and Utah's 2002 Olympic venue, the Snow Basin Ski Resort.
对于支持此类总理设施及其敏锐客户所需的强大,可靠和可扩展的Wi-Fi,Grand America与可信赖的合作伙伴Red Sky Solutions合作,选择了Hewlett Packard Enterprise Company Aruba。此外,在整个项目中,红色的天空为酒店提供了规格和安装服务。
WLAN解决了各种需求
为了提供100,000平方英尺的会议和活动空间的高性能,高密度无线连接,Ballif的团队部署了Aruba 802.11ac室内接入点(APS)和7200系列移动控制器。
此外,投资Aruba网络管理工具Airwave的酒店用于优化Wi-Fi体验。
Providing customized bandwidth on the fly
Now, Ballif offers his customers virtually any bandwidth they need, without degrading experiences for other event attendees or hotel guests.
“Just recently a group requested over 500MB of bandwidth,” Ballif says. “Not only did our Aruba infrastructure enable us to provide it, we could also regulate that bandwidth to ensure no single device consumed more than 3MB.”
This strategy ensured that no one user, or small group of users, monopolized the group’s allotted connectivity, he adds. “And, according to the feedback we received, everyone’s mobile experience was still fantastic.”
支持一流的参加者体验
The new Wi-Fi also handles device densities with ease. During one event, the Grand America saw an average daily use of 800 devices in a 150 x 150 meeting space.
“过去,这种设备密度被证明是有问题的,” Ballif说。“借助我们的Aruba基础架构,我们提供了客户要求的顶级与会者经验。”
Airwave启用了新的增值服务
According to Ballif, AirWave’s benefits go beyond streamlining and automating administration of his sizeable WLAN. In addition to providing visibility into every AP, Ballif has utilization information at his fingertips to assist with troubleshooting and network planning. He’s even providing customers with a new, value-added reporting service.
健壮的粒状报告pleases customers & builds loyalty
Ballif利用Airwave的强大而颗粒状的报告功能为活动经理提供Wi-Fi利用率声明,这是他们所需的任何详细信息。他说:“以前,这令人沮丧,因为客户会询问带宽消费,我们没有答案。”
他补充说:“现在,我们给客户一个有意义的声明。”“数据对客户有用,并有助于建立关系以鼓励重复业务。”
Achieving Significant ROI – Fast
凭借所有支持酒店活动收入的新能力,Ballif预测Wi-Fi投资的回报可以快速回报。他说:“我们的投资回报率可能不到一年半。”
他补充说:“换句话说,整个升级(包括会议空间和客房)都由我们的活动业务产生的收入提供资金。”“由于无线通常对我们的客户至关重要,因此这显然也是我们成功的关键因素。
即时成功 +未来机会
Moving forward, Ballif plans to evaluate Aruba’sClearpass政策经理,这将允许酒店根据用户角色定义策略。他说:“这将使我们能够为酒店客人和活动与会者提供分层服务。”
此外,母公司正在测试阿鲁巴信标和子午线移动应用程序平台at its Sun Valley Idaho resort property. Officials are interested in the potential marketing and promotional services associated with a mobile app and beacon deployment, as well as allowing guests to use various capabilities, such as wayfinding, to navigate around the resort.
Technology-savvy clientele gives Wi-Fi two thumbs up
根据Ballif的说法,新的Aruba基础设施在许多层面上已经取得了压倒性的成功,尤其是在收入和保留方面。
“Many technology-savvy event and hotel guests tell us we’re providing technology amenities that most properties can’t, making us unique,” he says. “Our wireless infrastructure is critical to continue providing customers with such high levels of service.”