Aruba Mobile First Digital Workplace solution creates a healing environment for patients at Dutch critical care hospital
MST Twente is not a hotel. It is 750-bed specialist care hospital with an annual operating budget of €365m, one of the most high-profile new-build hospitals in the Netherlands. Yet it wants to think like a hotel. “Our aim was to create something that, in many ways, had the atmosphere of a hotel rather than a hospital,” says Frank Fornara, ICT architect at MST. “The thinking being: a more relaxing environment is a better environment for healing. We want to make the patients better, faster.”
Committing to IT-only healthcare
Fornara说:“但是,医院的ICT架构在计划中已经有六年了:“但是,医院的一切都应该是仅限于2004年。”他继续进行这项承诺,加上对以患者为中心的护理的关注,不可避免地会想到使移动护理人员的想法:“无线沟通变得基本。这意味着可以为患者提供更多服务,而不是将患者带入服务。这意味着我们的员工可以提高生产力。”
模块化,易于管理
阿鲁巴非常完美。开放,灵活且渴望适应。
弗兰克·福纳拉(Frank Fornara),ICT architect, MST
Fornara说他明白了一切to run off Wi-Fi, but that the priority was the network had to be scalable, reliable and simple to maintain: “We can’t tolerate unexpected downtime, even if it’s 1am in the morning. A hospital is 24x7.” The solution also needed to reflect budget pressures. “Our budgets are being cut 2% a year,” continues Fornara. “The fact is we have to reduce the cost of non-care resources. Any solution must be modular, easy to add to, and easy to manage.”
Moving to Wave 2 Aruba Access Points
To build the necessary Wi-Fi network MST deployed 1,600阿鲁巴接入点整个网站。三个Aruba移动控制器管理身份验证,加密,VPN,IPv4/IPv6服务以及策略执法Firewall™自适应无线电管理™和RFPROTECT™Spectrum Spectrum分析。他们还提供无线入侵保护。此外,MST具有三个ClearPass 25K设备。
To monitor the health and performance of all things connected to the network, MST uses阿鲁巴空军网络管理. AirWave is the only management platform designed with mobile devices and apps in mind, and allows MST to gather the insights it needs to support the new, digital workplace.
Aruba delivers reliability and predictability
High availability is a given says Fornara, the bigger issue was network maintenance, particularly given the hospital’s role as a trauma centre in the event of an emergency in the east of the country: “What we needed was reliability and predictability. The network needs to be maintained but we need to continue to provide services while this work is being done. Not every vendor could provide this. Aruba could.” The network was tested over six months ahead of the hospital opening. “We set up a dummy ward, and tested every piece of functionality,” says Fornara. “We then tested with one-third of the access points out. It meant we saw every possibility and had plans for every eventuality. The biggest surprise was that everything worked as designed! By launch I was 100% assured.”
Rethinking critical care
如今,MST Twente拥有一个强大的可扩展Wi-Fi网络,医院的各个方面都可以在其上运行,从室内娱乐到护士恐慌按钮到共享关键医疗数据。该医院成功开设了无故障(无论是医学还是技术),重新考虑了对大型重症监护医院如何运作的期望。“每个患者都有自己的房间,设有套间浴室。他们有自己的iPad。他们可以在想要的时候订购食物,从iPad送到房间。他们可以看电视或在iPad上打电话,或检查其治疗的详细信息。”
与酒店一样,客人可以注册互联网访问。护士可以通过自己的iPad拨打患者详细信息,并可以与其他护理人员分享详细信息。可以将“车轮上的计算机”带到病人的床旁,以检查与无线网络相关的生命体征。
The Aruba Wi-Fi also supports nurse security: nurses have a panic button linked to the hospital security. In the event of an incident, security staff know exactly where the nurse is located.
此外,Wi-Fi接入点还使门能够远程锁定。福纳拉说:“安全团队希望每扇门只能获得安全访问。”“但是,我们选择了开放访问作为默认值,由RFID安全通行证触发的条件我们可以在需要的情况下创建安全访问。Aruba解决方案为我们提供了灵活性。”
减少住院的更有效的医疗保健
The ultimate success indicator, he says, will be bringing down the average length of patients’ hospital stay. “We only discharge patients once they’re well, but length-of-stay is a key focus for us as a business. It means we’re succeeding in getting patients better, faster, and shorter stays cost us less. If we direct our resources at more effective healthcare, in a more pleasant setting, it is a win-win.”
总体解决方案符合年度预算削减的现实,即使为每个患者提供套间室和iPad。“我们可以少做更多的事情,”福纳拉说。
阿鲁巴空军网络管理provides granular visibility over every access point, wired or wireless. By proactively monitoring the health and performance of all things connected, AirWave allows Fornara’s team to uncover new usage insights, improving the digital workplace.
Ensuring ‘just enough’ healthcare
Fornara表示,已经制定了扩展Wi-Fi网络使用的计划。“我们正在研究如何应用基于位置的服务。我们已经将位置服务用于护士恐慌警报,我们想看看这是如何在医疗设备上工作的。因此,例如,护士将能够检查最近可用的床头显示器的位置。“有了Aruba,我们已经建立了网络,这项工作确实涉及使我们的配置管理数据库连接每个设备。”
Also, he continues, MST is well placed to lead broader healthcare initiatives. “We’ll be linked to care-providers throughout the Netherlands. I expect to see more video conferencing, bringing the specialist into the process when they’re needed, wherever they are. “It’s ‘just-in-time, just enough’ healthcare, designed around the patient.”
有关案例研究查询,请联系:contact.aruba.emea@hpe.com