eSkridge lexus.

Aruba Instant supplies streamlined, secure Wi-Fi loaded with security and smarts at an affordable SMB price.

Focusing on upscale customers requires excellence every day, making reliable Wi-Fi a top priority for Wes Boles, Service Manager and Computer Systems Administrator for Eskridge Lexus in Oklahoma City.

“除了轻快的销售流量外,我们每年经销商提供超过27,000辆车,”Boles解释道。“我们的技术人员依靠无线访问能力和有效地执行工作。任何延迟影响客户服务。“

Unique Environment a Challenge

Although Eskridge Lexus had an existing wireless solution, it was increasingly unstable. “Dropped connections in the service department and on our sales floor were becoming frequent,” says Boles. “Our legacy system just couldn’t handle the load.”

致现代化,Boles需要为服务湾提供坚固的解决方案。“尽管正在加热和冷却,我们的服务区是一个恶劣的环境,”他说。“对于该设施,我们需要APS [接入点],能够承受与户外活动相似的条件。”

In addition, Boles sought a scalable future-proof solution that enabled adopting leading mobility innovations and establishing a robust guest network. “With employees and customers now carrying multiple devices, we wanted a solution we could evolve to meet new operational demands and customer experience needs,” Boles says.

Aruba Instant Supplies the Perfect Fit

In addition to being the Service Manager, Boles doubles as his company’s lone IT person – a common scenario at SMB firms – Eskridge Lexus needed a simplified, streamlined Wi-Fi solution.

Our Aruba Instant Wi-Fi provides an elegant and simplified solution that meets current needs and enables us to innovate moving forward.
Wes Boles,服务经理和计算机系统管理员,Eskridge Lexus

与经销商的技术合作伙伴,CDW,BOLES确定了Aruba的802.11ac的即时解决方案,作为右边的合适。“阿鲁巴提供indoor and outdoor APs创建一个易于部署和管理的WLAN,“他说。

更重要的是,阿鲁巴的即时解决方案包括下一代波2室内AP。使用Wave 2,像Eskridge Lexus这样的组织可以实现高达1.7Gbps的Wi-Fi速度。并且,随着FCC法规的发展,波2可以迎来3.4Gbps数据速率。波2 APS还允许更大的设备密度,同时保持性能。

Fast, Reliable & Affordable Wi-Fi in Minutes

通过采用Aruba Instant,Eskridge Lexus在不打破预算的情况下获得了一个简单而强大的企业解决方案。

With Instant’s zero-touch, self-provisioning capabilities, a single “conductor” AP communicates configurations to all other similar APs, including provisioning guest access. This significantly streamlines implementation while reducing administration and build-out costs.

“我刚用我的笔记本电脑登录了AP,解决方案通过流程逐步走动我,”Boles说。“基本配置较少超过10分钟,具有完整的强大的系统配置,包括从内部网络中分离的访客网络,在不到一小时内。软件很容易直观地使用。“

New Wi-Fi Delights Customers and Employees Alike

根据Boles,新的Aruba即时网络提供多种福利。“现在,我们的销售和服务人员可以访问他们需要准备好的资源或准备好客户的车辆,”他报告。“在这个过程中,由于移动连接是可靠的并且性能很高,因此消除了挫败感。”

客户也很高兴。“我们在使用我们的车辆服务时,我们看到更多的人使用我们的休息室和免费Wi-Fi的人们看到更多的人,”Notes Boles。“随着客户更有可能在现场购物,增加了停留时间也支持被动车辆销售。”

In addition, security is improved due to separating internal and guest traffic. “We’re very pleased with the ability to boost our security profile,” Boles says.

Enabling opportunities to innovate

Moving forward, Eskridge Lexus will continue expanding operational mobility. “For example, we plan to replace service advisor desktop computers with tablets,” Boles explains. “Then, instead of requiring the customer to come to us when they arrive for service, we can meet the customer at their vehicle.

”阿明费步行走路icle with a customer we can identify any issues beyond the item that brought them into the shop,” he continues. “You’d be surprised how many people never examine the passenger side of their car.”

Extending Instant across the dealership group

Next up is working with other dealerships in the Eskridge Group to upgrade their Wi-Fi.

“Typically, Eskridge Lexus serves as a proving ground for new technology,” Boles says. “Soon, we’ll begin evaluating Aruba Instant for our Chevrolet and Honda dealerships, as well.”

对于那些实现,BOLES期待进入Aruba的热映射服务“,这将有助于简化为每个AP找到最佳位置的过程,”他说。“加上,它将有助于确保我们在每个设施中都有适当的覆盖率。”

最重要的是,Boles相信他的公司可以利用接下来的任何创新。“随着我们的Aruba Wi-Fi,我们已准备好采用新技术,支持我们的品牌,实现效率,增强客户体验,”他说。“我们可以做到实惠,而无需我戴任何帽子。”

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