-
Customer Profile
印第安纳大学布卢明顿成立于1820年,是IU七个校园和全州两个区域中心的旗舰校园。创新,创造力和学术自由是其世界一流研究和艺术贡献的标志。- 垂直:高等教育
- Location: Bloomington, IN
- 客户大小:48,000多名学生
Use Case
促进学术参与度,例如将细胞幻灯片推向学生设备以增强学习的教授,并支持指数增长,以利用Skype来实现Wi-Fi,网络会议和屏幕共享的语音。
Requirements
- 可靠,安全地支持数十万个设备
- 提供灵活性进化;可编程自动化工具以提高效率;价格合理
- 通过强大的技术管道获得战略性的IT合作伙伴,以确保持续的创新和增强功能
解决方案
结果
- Slashed Wi-Fi help desk calls 50% upon deployment
- 使用Clear -Pass可见性工具将身份验证问题降低35%,从而提高用户满意度
- Provides security and scalability to handle tens of thousands of guest and IoT devices
- Gained confidence to pursue future unification of wired and wireless networks, supported by addition of analytics and assurance with Aruba NetInsight
As one of the world’s大多数创新的机构在美国最大的印第安纳大学,印第安纳大学依靠其基础设施来满足其学生和教职员工的高学业期望。
“当您的机构被称为创新者时,迅速发展的需求是规则,而不是例外,”吉恩(Kirt Guinn)在其印第安纳州布卢明顿(Bloomington)旗舰校园的109,000名学生大学的电信和企业基础设施总监Kirt Guinn说。
一种解决方案解决了多个需求
To ensure IU had the ability to meet new mobility demands, the University invested in a long-term strategic partnership with码头组and Aruba, a Hewlett Packard Enterprise company.
“It was critical to gain a flexible, reliable and scalable Wi-Fi infrastructure, with innovative management tools, to help us streamline experiences while keeping IT overhead in check," says Mark Spencer, Manager of Campus Network Engineering
除了采用Aruba的WLAN和相关校园开关外,该大学还维持了HPE网络合作伙伴关系已有20多年了。吉恩说:“阿鲁巴使我们能够为超过2000万平方英尺的教室,教学实验室和学习设施以及超过800万平方英尺的住宅提供高性能连通性。”
无限
A BYOD university, IU permits a wide range of devices, from tablets to IoT, to connect. "With hundreds of thousands of devices connecting 24/7, seamless access is a top priority," says Spencer.
“Given our size, one way we gauge success is via monitoring help ticket trends," he adds. "During the first month after deployment, we saw a 50 percent reduction in year-over-year help desk calls associated with poor Wi-Fi availability."
剩下的
IU的灵活和可扩展网络在竞争性上也使该机构能够通过连接大多数设备来吸引学生。
Guinn说:“我们听说其他大学在支持用户期望方面挣扎,甚至有些大学正在考虑阻止学生休闲Netflix使用。”
“在IU,我们的学生广泛使用Netflix这样的流媒体服务,使其成为竞争性的差异化因素,我们拥有基础架构来提供无限制的访问。”
促进ing student success
在学术上,这是一个类似的故事,教师们接受了支持移动性的技术,例如学生响应应用程序。这种解决方案使教授可以轻松增强学生的理解和参与度。
吉恩说:“讲师渴望确保学生参与。”顶礼, and similar apps, a new dynamic in many of our classrooms."

“我们的一个医学课程,响应应用程序ables the professor to push cell slides to student devices," he continues. "Rather than squinting at an overhead display, students zoom in on their own devices for significantly greater understanding."
Just plug it in
其他连接需求同样容易满足。“随着带宽或密度需求的转移,我们使用Aruba的高密度AP来快速解决所需的更改。”斯宾塞说。“这很简单。”
他补充说:“或者,对于诸如Skype for Business之类的应用程序,启用语音流量所需的功能只需单击几下。”“由于使用Zoom和Skype在Wi-Fi上使用Zoom和Skype时的经验,网络会议和屏幕共享在这里成倍增长。”
移动优先切换可提供结果
On the wired side, adopting Aruba's 5400R switches provided benefits ranging from exceptional reliability to advanced programmability.
“Our replacement rates for the 5400R switches have been extremely low, making them an incredibly cost-effective over time," says Guinn.
1,500 switches updated in a snap
在操作上,IU感谢开关中的软件创新。
吉恩说:“例如,我们的一位程序员使用5400R的API来创建脚本以自动化和升级。”
他补充说:“由于我们在布卢明顿和印第安纳波利斯校园中部署了1,500个开关,因此可以为我们提供可观的效率优势。”“现在,我们正在评估交换机中的其他高级功能。”
ClearPass Alters the Paradigm
Deploying ClearPass provided IU with further user experience and organizational lifts. "We typically receive the most complaints about failed Wi-Fi connections every fall, when students are new to logging on," Spencer explains.
“After we rolled out ClearPass, the number of authentication issues fell from the second most-reported complaint to the eighth. That's a 35 percent reduction in authentication issues."
改进的身份验证以获得更好的体验
The process of identifying and resolving authentication issues is also vastly improved, boosting user satisfaction.
“ClearPass gave us visibility into the source of authentication failures," says Spencer. "We discovered that most occur due to password miskeys."
他补充说:“发现源会改变用户对难度的理解,因为Wi-Fi系统不再是罪魁祸首。”“总的来说,这大大提高了用户对我们的Wi-Fi的态度,同时还减少了社交媒体的投诉。”
支持安全性,经验和简化计划,包括物联网
Next up, IU will leverage Aruba solutions to address a new university-wide security initiative, improve user experiences, and simplify the entire network environment.
吉恩说:“在其中,我们将使用现有的Aruba工具,包括Airwave和ClearPass,统一我们的有线和无线网络的管理。”“目标是提供一致的体验,无论用户如何连接。此外,它将支持将来宾Wi-Fi内部带入内部,而不是继续使用第三方,使我们能够扩展到32,000个同时访客的连接。“

“We'll also be using ClearPass to assist us with further securing different types of traffic, such as profiling and segmenting IoT devices," he adds. "Whether it's smart washing machines in the residences or temperature sensors in research labs, we can apply policies to mitigate risk."
分析和保证增加了
IU也热衷于部署NetInsight。斯宾塞说:“在看到解决方案之后,我们在即将到来的开关刷新中添加了Wi-Fi升级。”“通过更新我们的WLAN,我们可以从Netinsight中获得并完全受益。”
他继续说:“我们对NetInsight的用户界面印象深刻,因为它集成了Airwave和ClearPass,消除了单独咨询每个工具的需求。”
永不睡觉的连接性
Most importantly, partnering with Aruba proved the right choice. "From the beginning, we appreciated the ability to fine-tune our systems to address evolving needs," says Guinn.
他补充说:“作为一个永不入睡的苛刻社区的连接提供商,用户期望我们的无线和有线网络无缝地工作,例如打开灯光。”“我们对我们的阿鲁巴环境非常满意,使我们能够每天实现这一目标。”
与Aruba建立长期战略合作伙伴关系为我们赢得了我们所需的强大而可扩展的网络,以满足创新者的期望。从一开始,我们就对Aruba感到非常满意。
印第安纳大学电信和企业基础设施总监Kirt Guinn -
Customer Profile
印第安纳大学布卢明顿成立于1820年,是IU七个校园和全州两个区域中心的旗舰校园。创新,创造力和学术自由是其世界一流研究和艺术贡献的标志。- 垂直:高等教育
- Location: Bloomington, IN
- 客户大小:48,000多名学生
Use Case
促进学术参与度,例如将细胞幻灯片推向学生设备以增强学习的教授,并支持指数增长,以利用Skype来实现Wi-Fi,网络会议和屏幕共享的语音。
Requirements
- 可靠,安全地支持数十万个设备
- 提供灵活性进化;可编程自动化工具以提高效率;价格合理
- 通过强大的技术管道获得战略性的IT合作伙伴,以确保持续的创新和增强功能
解决方案
结果
- Slashed Wi-Fi help desk calls 50% upon deployment
- 使用Clear -Pass可见性工具将身份验证问题降低35%,从而提高用户满意度
- Provides security and scalability to handle tens of thousands of guest and IoT devices
- Gained confidence to pursue future unification of wired and wireless networks, supported by addition of analytics and assurance with Aruba NetInsight
As one of the world’s大多数创新的机构在美国最大的印第安纳大学,印第安纳大学依靠其基础设施来满足其学生和教职员工的高学业期望。
“当您的机构被称为创新者时,迅速发展的需求是规则,而不是例外,”吉恩(Kirt Guinn)在其印第安纳州布卢明顿(Bloomington)旗舰校园的109,000名学生大学的电信和企业基础设施总监Kirt Guinn说。
一种解决方案解决了多个需求
To ensure IU had the ability to meet new mobility demands, the University invested in a long-term strategic partnership with码头组and Aruba, a Hewlett Packard Enterprise company.
“It was critical to gain a flexible, reliable and scalable Wi-Fi infrastructure, with innovative management tools, to help us streamline experiences while keeping IT overhead in check," says Mark Spencer, Manager of Campus Network Engineering
除了采用Aruba的WLAN和相关校园开关外,该大学还维持了HPE网络合作伙伴关系已有20多年了。吉恩说:“阿鲁巴使我们能够为超过2000万平方英尺的教室,教学实验室和学习设施以及超过800万平方英尺的住宅提供高性能连通性。”
无限
A BYOD university, IU permits a wide range of devices, from tablets to IoT, to connect. "With hundreds of thousands of devices connecting 24/7, seamless access is a top priority," says Spencer.
“Given our size, one way we gauge success is via monitoring help ticket trends," he adds. "During the first month after deployment, we saw a 50 percent reduction in year-over-year help desk calls associated with poor Wi-Fi availability."
剩下的
IU的灵活和可扩展网络在竞争性上也使该机构能够通过连接大多数设备来吸引学生。
Guinn说:“我们听说其他大学在支持用户期望方面挣扎,甚至有些大学正在考虑阻止学生休闲Netflix使用。”
“在IU,我们的学生广泛使用Netflix这样的流媒体服务,使其成为竞争性的差异化因素,我们拥有基础架构来提供无限制的访问。”
促进ing student success
在学术上,这是一个类似的故事,教师们接受了支持移动性的技术,例如学生响应应用程序。这种解决方案使教授可以轻松增强学生的理解和参与度。
吉恩说:“讲师渴望确保学生参与。”顶礼, and similar apps, a new dynamic in many of our classrooms."

“我们的一个医学课程,响应应用程序ables the professor to push cell slides to student devices," he continues. "Rather than squinting at an overhead display, students zoom in on their own devices for significantly greater understanding."
Just plug it in
其他连接需求同样容易满足。“随着带宽或密度需求的转移,我们使用Aruba的高密度AP来快速解决所需的更改。”斯宾塞说。“这很简单。”
他补充说:“或者,对于诸如Skype for Business之类的应用程序,启用语音流量所需的功能只需单击几下。”“由于使用Zoom和Skype在Wi-Fi上使用Zoom和Skype时的经验,网络会议和屏幕共享在这里成倍增长。”
移动优先切换可提供结果
On the wired side, adopting Aruba's 5400R switches provided benefits ranging from exceptional reliability to advanced programmability.
“Our replacement rates for the 5400R switches have been extremely low, making them an incredibly cost-effective over time," says Guinn.
1,500 switches updated in a snap
在操作上,IU感谢开关中的软件创新。
吉恩说:“例如,我们的一位程序员使用5400R的API来创建脚本以自动化和升级。”
他补充说:“由于我们在布卢明顿和印第安纳波利斯校园中部署了1,500个开关,因此可以为我们提供可观的效率优势。”“现在,我们正在评估交换机中的其他高级功能。”
ClearPass Alters the Paradigm
Deploying ClearPass provided IU with further user experience and organizational lifts. "We typically receive the most complaints about failed Wi-Fi connections every fall, when students are new to logging on," Spencer explains.
“After we rolled out ClearPass, the number of authentication issues fell from the second most-reported complaint to the eighth. That's a 35 percent reduction in authentication issues."
改进的身份验证以获得更好的体验
The process of identifying and resolving authentication issues is also vastly improved, boosting user satisfaction.
“ClearPass gave us visibility into the source of authentication failures," says Spencer. "We discovered that most occur due to password miskeys."
他补充说:“发现源会改变用户对难度的理解,因为Wi-Fi系统不再是罪魁祸首。”“总的来说,这大大提高了用户对我们的Wi-Fi的态度,同时还减少了社交媒体的投诉。”
支持安全性,经验和简化计划,包括物联网
Next up, IU will leverage Aruba solutions to address a new university-wide security initiative, improve user experiences, and simplify the entire network environment.
吉恩说:“在其中,我们将使用现有的Aruba工具,包括Airwave和ClearPass,统一我们的有线和无线网络的管理。”“目标是提供一致的体验,无论用户如何连接。此外,它将支持将来宾Wi-Fi内部带入内部,而不是继续使用第三方,使我们能够扩展到32,000个同时访客的连接。“

“We'll also be using ClearPass to assist us with further securing different types of traffic, such as profiling and segmenting IoT devices," he adds. "Whether it's smart washing machines in the residences or temperature sensors in research labs, we can apply policies to mitigate risk."
分析和保证增加了
IU也热衷于部署NetInsight。斯宾塞说:“在看到解决方案之后,我们在即将到来的开关刷新中添加了Wi-Fi升级。”“通过更新我们的WLAN,我们可以从Netinsight中获得并完全受益。”
他继续说:“我们对NetInsight的用户界面印象深刻,因为它集成了Airwave和ClearPass,消除了单独咨询每个工具的需求。”
永不睡觉的连接性
Most importantly, partnering with Aruba proved the right choice. "From the beginning, we appreciated the ability to fine-tune our systems to address evolving needs," says Guinn.
他补充说:“作为一个永不入睡的苛刻社区的连接提供商,用户期望我们的无线和有线网络无缝地工作,例如打开灯光。”“我们对我们的阿鲁巴环境非常满意,使我们能够每天实现这一目标。”
与Aruba建立长期战略合作伙伴关系为我们赢得了我们所需的强大而可扩展的网络,以满足创新者的期望。从一开始,我们就对Aruba感到非常满意。
印第安纳大学电信和企业基础设施总监Kirt Guinn

