许可

A physical EdgeConnect appliance can be connected to the internet, licensed, and brought online easily if certain conditions are met. This section helps troubleshoot potential problems in this process.

EdgeConnect许可

There are a few important factors to consider when the appliance is online, but is unable to register with the Orchestrator:

• 新的EdgeConnect设备是否具有正确的帐户名称和键？帐户名称案件敏感。白色空间，错别字或丢失的字母阻止设备在编排器上注册。
• If the appliance connects to the Orchestrator via another EdgeConnect appliance, make sure the intermediate appliance is licensed as well.
• 手动添加到编排者的设备将无法获得许可。只有在编目发现它时才能添加设备。

有关其他故障排除提示，请参阅添加新设备.

管弦乐队许可

对于客户托管的编排配置，编目需要在设置过程中帐户名和密钥配置。乐队必须能够联系云门户网站并建立一个用于持续通信的Web插座。对于托管配置（管弦乐队-AS-A-Service），在部署过程中确认了这些设置。

使用云门户标签（管弦乐队>Cloud Portal) to confirm the following:

• Is the Orchestrator reachable?
  • Does the Orchestrator have HTTPS reachability to the Cloud Portal? If not, troubleshoot security policy and DNS configuration.
  • Does the Orchestrator have web socket reachability to the Cloud Portal? If not, a security configuration issue most likely exists in the network.
• Is the Orchestrator registered?
  • 如果这不是为网络部署的第一个编排者，则必须由先前部署的编排者批准新的编排者。
  • If the Orchestrator has been approved but is still not registered, open a case with支持.

When reaching out to the Orchestrator hosted in the cloud, make sure that:

• 如果流量通过防火墙，则可以通过防火墙进行适当的API和端口。
• The Orchestrator name can be resolved via DNS.

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