阿鲁巴Wi-Fi + Meridian在里约热内卢机场提供3200万次乘客,并改善了在里约热内卢的机场运营。
The 2016 Olympics brought an additional 1.5 million people through Rio de Janeiro's airport. Alexandre Villeroy didn't break a sweat. RIOgaleão Airport nearly doubled passenger capacity, opened almost 100 new shops and restaurants, and rolled out new technology to speed boarding and passport control.
"A good experience for the passengers depends on the way they are treated throughout the airport," says Villeroy, CIO, RIOgaleão-Tom Jobim International Airport.
Making the Airport Experience Memorable
"We want to embrace the Carioca soul," says Renata Pinheiro, marketing and communications director, RIOgaleão. "This airport isn't just a place where people come and go. It's a place where we want to connect people together in a different way than any other airport in Brazil and in perhaps the world."
旅行者享受无线互联网,便于观看电影,与朋友分享一个短视频或获得认真的工作。该网络支持从乘客入住的关键机场运营到寄宿大门,从护照控制到行李处理,以及餐馆和免税商店。Riogaleão每年处理3200万乘客。
RIOgaleão needed an enterprise-grade network that would meet the stringent performance and reliability requirements of a multitenant environment.
寻求多功能网络
The airport turned to Hewlett Packard Enterprise for a new campus and data center network to transform the airport experience.
Rio Airport从阿鲁巴的强大,可靠的网络中受益,这对于为客户提供最佳服务非常重要。Alexandre Villeroy,cio,riogaleão
The airport deployed a unified network that includes Arubaaccess points(APS)和7200系列Mobility Controllers。它使用Aruba的移动订婚解决方案来为旅行者创造更丰富的体验。它采用Aruba的航展管理工具,优化Wi-Fi体验和清晰度以获得强大的安全性。
“里约机场从阿鲁巴的强大,可靠的网络中受益,这对于为客户提供最佳服务非常重要,”Villeroy说。
对于数据中心核心和访问切换,RioGaleão选择HPE FlexFabric 7910开关机箱和HPE FlexNetwork 5130 HI开关系列。它使用HPE智能管理中心(IMC)进行网络管理。
Meridian供电的应用程序使您可以轻松找到您的方式
旅行者可以使用Galeão移动应用程序来绕过餐馆,酒吧,银行,厕所和商店。他们可以检查飞行状态,获取天气更新,并通过通知接收更新。为了支持WINFINDING和移动订婚,成千上万的阿鲁巴信标覆盖机场,与ARUBA Meridian-Powered移动应用程序一起工作。
"Traditionally, the airlines own the relationship with the passengers so it's difficult for the airport facility to learn who these passengers are and what kinds of services appeal to them," says Pinheiro. "With the app, we're hoping to gather more knowledge about our passengers so we can cater to their needs and wants more effectively."
Optimizing the Wi-Fi Experience
IT运营团队使用Aruba AirWave来管理其无线和有线网络。AirWave在移动设备和应用程序中提供精细的可视性,使其在发生之前主动优化性能并断开问题。
"In a big area such as an airport, managing devices is difficult, but AirWave makes it more efficient and easier to manage," says Villeroy. "We cannot let down our customers. If there's a problem, we need to fix it right away."
AirWave的地图相邻接口为每个AP提供了关键和详细的可见性,包括实时和历史连接信息。
空气波also exposes sources of RF signal interference and automatically moves mobile devices to a cleaner channel.
Clearpass确保安全性
机场员工可以在任何地方工作,轻松,从他们的移动设备上可以访问网络。“我们正在部署我们的管理领域的清除通道,因为安全对我们非常重要,”Villeroy说。
ClearPass combines context-based policy management with next-generation AAA (Authentication, Authorization, and Accounting) services so IT can manage network access policies, onboard and manage devices securely, and admit guest users.
"With mobile devices, we must understand who is trying to connect to our network, what the device is doing on the network, and limit access," says Villeroy. "ClearPass helps us do that."
An Airport Fit for Rio
奥运会只是第一次测试。通过重新定义机场体验,机场将自己定位成为巴西和南美所有的首选入口点。到2019年,它正准备每年处理8000万乘客。
"The experience of the passenger drives our business," says Pinheiro. "It's the center of all the decisions we make."
数据可以帮助为更好的乘客体验提供动力。“我们将使用我们在分析中的信息来更好地了解乘客流程,并为乘客提供更好的服务和零售体验,”Villeroy说。
The airport is looking ahead to the Internet of Things to enhance airport operations, such as control over air conditioning, lighting and water services, as well as to allow vendors that provide baggage and aircraft services to access their own operational systems over the Wi-Fi.